Privacy Policy

Effective Date: Dec. 6, 2024

Last Updated: Dec. 22, 2025

Business Name: Sprague Marine and Performance LLC (“Sprague Marine,” “we,” “us,” or “our”)

1. Introduction

Sprague Marine and Performance LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us, including via SMS text messaging.

This policy is designed to comply with applicable U.S. privacy laws and mobile messaging requirements, including those established by The Campaign Registry (TCR) for A2P 10DLC messaging.

2. Information We Collect

We may collect the following personal information:

Contact Information: Name, email address, phone number (including mobile number)
Service Information: Details related to marine repair, maintenance, or service requests
Technical Information: IP address, browser type, device information, and usage data
Consent Records: SMS opt-in details such as date, time, and method of consent

Information is collected when you submit forms, request service, initiate communication with us, or otherwise interact with our website or business.

3. How We Use Your Information

We use personal information to:

Communicate with you regarding marine repair services
Respond to service inquiries and customer support requests
Send conversational SMS messages you have opted in to receive
Schedule appointments and provide service updates
Comply with legal, regulatory, and operational requirements

4. SMS Consent & Communications

If you provide your mobile phone number and opt in, you consent to receive conversational SMS messages from Sprague Marine and Performance LLC related to your service inquiries, appointments, or ongoing marine repair work.

Message frequency varies. Message and data rates may apply.

5. Opt-Out Rights

You may opt out of SMS communications at any time by replying STOP to any text message. You may request help by replying HELP.

6. Sharing of Information

We do not sell or share your personal information, including your mobile phone number or SMS consent data, with third parties for marketing purposes.

We may share limited information with:

Service providers who help operate our website or SMS delivery
Legal or regulatory authorities when required by law

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Opt-out and consent records may be retained to maintain compliance with messaging regulations.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed to be 100% secure.

10. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Information

Sprague Marine and Performance LLC 📧 Email: msprague@spraguemarine.com 📞 Phone: 606-775-0329 📍 Address: 38 Todd Ave. Eubank, KY 42567